Child safety and wellbeing
From the moment they arrive, children are nurtured in a calm, secure, and emotionally supportive environment.
At Enrich Early Education, your child’s safety and wellbeing are at the heart of everything we do. For us, safety is more than just policies and procedures. It’s a commitment we make to ensure each child feels safe, secure, emotionally supported and valued for who they are. We nurture a culture of care, presence, and responsibility, thoughtfully woven into every moment, every routine, and every experience.
Our philosophy: Safety as the foundation for learning
In the Montessori philosophy, children learn best when they feel safe, connected, and understood. Our learning environments are intentionally designed for accessibility, calm and safety so children can move confidently and independently as they select the activities they want to do. We also implement Emotional Intelligence (EQ) practices, which recognise that emotional safety is just as important as physical safety.
Our EQM approach, which blends Montessori and EQ, encourages children to share their feelings, build trusting relationships, grow in confidence and develop empathy.
At Enrich, safety means children feel protected, respected, and empowered—every day.
How our families feel safe and supported
Excellent educators, more safety
Every child care centre follows educator-to-child ratios set by national regulations. At Enrich, we intentionally exceed these standards in our Nursery room to provide more responsive care and meaningful one-on-one moments.
- More educators: Our nursery room operates at 1 educator for every 3-3.5 children, rather than 1 educator for every 4 children. This means each baby receives the gentle care and attention they deserve.
- Consistent, dedicated long-standing team: Each room has dedicated educators, with some team members having been with us for over ten years.
- Supervision philosophy: Educators are intentionally positioned throughout rooms and playgrounds to ensure clear visibility and active supervision at all times
- Safe sleep practices: We follow Red Nose Sleep Safe guidelines and honour each child’s individual sleep routines.
- Food safety: Nutritious, chef-prepared meals and snacks are prepared in line with strict food safety and allergy management procedures.
Teaching children to listen to and use their voices
At Enrich, safety also means helping children learn to speak up for themselves. Through our Emotional Intelligence approach, children are gently supported to recognise their feelings, set boundaries, and ask for help when something doesn’t feel right.
We teach our children the words to express “stop”, “I don’t like that”, or “I need help”, and we take their voices seriously. When children feel confident to advocate for themselves, they develop not only resilience and self-trust but also learn an essential safety skill that they’ll benefit from in primary school and beyond.
Child safety is embedded into daily practice, not just policy documents
Children’s safety and wellbeing are at the heart of everything we do at Enrich. We follow Australia’s National Quality Framework and the National Quality Standards (NQS), including Quality Area 2: Children’s Health and Safety, to ensure children are protected, supported, and able to thrive.
We also believe that safety is more than policies — it’s how children feel every day. Families, educators, and children are encouraged to speak up about any concerns, feedback, or questions. Above all, our educators focus on helping every child feel seen, supported, and valued as an individual.
Here’s how we meet, and go beyond, Australian legal requirements and best practices:
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All educators hold a current Working With Children Check (Blue Card) and relevant clearances.
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Educators are trained in First Aid, anaphylaxis, asthma management, and emergency procedures.
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Clear Child Protection Policies are in place to prevent, identify, and respond to child safety concerns.
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Mandatory reporting obligations are clearly understood and followed by all team members.
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Safe recruitment practices, including thorough screening.
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Educators receive ongoing child safety training.
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Risk management and incident reporting processes are consistently applied.
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Our environments meet the National Quality Standards for health and safety, supported by CCTV, secure entry, and digital sign-in and sign-out systems.
How we keep children safe and help them feel, be and do well — every day
Exceptional educators
Supported and highly trained educators, carefully screened and chosen for their warmth, experience, and professionalism
High educator ratios
In our nursery room to ensure more individual attention and one-on-one moments to help our babies feel safe and supported.
Emotional safety
Children are supported to express feelings, build confidence, and develop empathy through our EQ-teachings.
Secure environments
Safe, calm, purposefully designed learning spaces, CCTV throughout the centre and secure centre access for our families.
Health & Hygiene
Nutritious and delicious homemade food, personalised health management plans and clean classrooms.
Family Partnership
Open, transparent communication with every family and enriching family events to enjoy and connect with other families.
Frequently asked questions about child care safety
How do you keep children safe at childcare every day?
Children’s safety is built into everything we do, from how our rooms are designed to how our educators communicate with the children. The centre is equipped with CCTV and a secure entry system.
Safety is also a feeling, here’s how we ensure your child feels safe
Safety is also a feeling. Therefore, our educators provide gentle daily routines to help children feel calm and confident. Our educators are always present, attentive, and responsive, supporting both physical safety and emotional wellbeing. Safety at Enrich is more than a policy— it’s a mindset that guides every moment of the day.
What educator-to-child ratios do you follow?
We follow all national educator-to-child ratios set by the National Quality Framework. In our Nursery room, we intentionally operate at a higher staffing level, with one educator for every 3-3.5 children, rather than 1 educator for 4 children. This gives the educators more one-on-one time to connect with the babies and allows them to honour each baby’s personal routines. Simply because we’ve noticed smaller groups in nursery help children feel secure, settled, and truly known.
What qualifications and checks do your educators have?
Our educators undergo a thorough screening before joining our team. They hold all required qualifications and a current Working With Children Check (Blue Card).
All team members are trained in First Aid, CPR, anaphylaxis, and asthma management. They also enjoy ongoing training in child protection, safe practices, and emotional intelligence.
Beyond credentials, we carefully select educators for their warmth, professionalism, and genuine love for working with children.
How do you support children’s emotional wellbeing and psychological safety?
We believe children learn best when they feel emotionally safe and understood. Our educators use gentle, respectful guidance to help children name their feelings, build self-regulation skills, and develop empathy for others. Through our EQM approach — blending Emotional Intelligence and Montessori principles — children are supported in expressing themselves confidently and forming strong relationships. Emotional safety is just as important to us as physical safety.
How is the centre secured during the day?
Our centre is designed with safety and peace of mind in mind. Our centre can only be accessed by families who have our gate code. The building is equipped with CCTV throughout, and we have a digital sign-in and sign-out procedure. Our rooms and playground are intentionally designed to provide clear visibility, and our elevated, hilltop location provides an added layer of safety. And, of course, we continuously review our safety practices to ensure children are protected at all times
How do you partner with families about safety and wellbeing?
Keeping the children feeling and being safe is something we do together with our families. We provide daily updates about your child’s day, and we’re always available for a quick chat during drop-off and pick-up. We value open communication and believe that when we work together with our families, children thrive.